Following steps taken by GoodLife Movers for the Stress-Free Moves:
1. Point of Communication: GoodLife Movers’ Customer Experience team greets & communicates with the customers regarding their move and explain the services.
2. Gathering Requirements: GoodLife Movers always gathered requirements prior to the moving (relocation) so customers doesn’t have to face any problems.
3. Accurate Estimates: GoodLife Movers always prefer to give accurate estimates so customers can make their decisions quickly. In order to give accurate estimates, Customer Experience team request customers for pictures/Videos and In-person Surveys.
4. Affordable Prices: GoodLife Movers always give affordable and good prices to their customers along with premium quality services. They do believe for the long term relationship and word of mouth marketing.
5. Advance Boxes: When customers finalised/approved their quotes/estimates, we deliver them boxes in advance so they can pack their personal items or belongings.
6. Schedule of Moving: Schedule of moving is depending on the customers requirements (date & time). A day before movement, Customer Experience team confirms about their schedule moves.
7. Professional Team: Professional Teams assigned to each of the customers for their end to end moving. We set their new homes same as their previous ones like copy and paste. Customers don’t need to do anything. Also, Move Supervisor ensures that everything goes smoothly and well organised.
8. Post Move Survey: Moving team will share the Post Move survey once the move is done so we can improve our services from the valued customers feedback.
Ending Greetings: Customer Experience Team will call/message to the customers for their experience and they will show their gratitude for choosing us. 😊
For more information, please visit: www.goodlifemovers.com
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